Sterling Athirappilly
손님 리뷰
Absolutely beautiful hotel and great staff. The only problem was booking through booking.com from the UK. Sterling do not monitor the messages and send an alarming automated "your room is not guaranteed until you pay" message. The payment site kept hanging and generating errors but eventually after trying for a couple of days I saw payment taken on my bank statement. But I still received no confirmation from sterling. booking.com themselves were absolutely no help (automated messages adjusting be to message the non communicative hotel) and staff at the hotel contacted via WhatsApp couldn't help and just kept asking me to call their head office in India myself. It worked out in the end, the room was available and the stay was good, but the Sterling's booking and payment process and communication via booking.com seriously needs to be improved.
Ben
2025년 3월
Everything about the property was super good, right from arrival till check out. The location is great, and the staff is excellent - very courteous and friendly- specially want to mention Alan, Vikram and Tanishq from the F&B department for making our stay all the more enjoyable.
Ritu
2025년 8월
Staff, cleanliness
Anish
2024년 7월
The property is situated in a stunning location with breathtaking views of the waterfalls. The swimming pool, food, facilities, and staff were all exceptional, making for a truly enjoyable experience.
Dhilu
2024년 10월
This 8 month old hotel, was absolutely beautiful with breathtaking views from the infinity roof top pool. My bedroom was huge and had every mod con going! A gorgeous balcony and heaps of space. My bed was also extremely comfortable! The hotel offers a restaurant with delicious food. Breakfast was more than ample. There is no bar, but that didn’t bother me in the slightest. Special thanks go to Anu and Greeshma who went the extra mile in helping me to book train tickets for the next leg of my journey. They were incredibly helpful. Thank you
Gillian
2024년 9월
Suzanne
2025년 8월
The location was amazing, staff were incredibly friendly and helpful, they provided really good info about activities in the area and arranging transport (taxis, autos etc.) was made very easy by them. The restaurant was also great, and the guided waterfall trek was very worthwhile!
Pranay
2024년 12월
Great people, very kind helpful and caring staff members. Thank you to the staff of Sterling hôtel that made our journey very memorable. The receptionnist arranged a special tour for us from evening to day after. The location of the hotel is amazing, near the river. The pool on the roof top gives beautiful view on the river and the waterfall in the back side. Thank you so much. Cheerz from Paris :-) Elsa & Anaïs
Elsa
2024년 8월
Location..next to river. Nice swimming pool. Hygiene maintained. Room comfortable. Above average breakfast. South indian dishes werent that well. Dishes that we ordered from restaurant dint taste well. Staff was supportive. Reception arranged a quick short trek....could get a few special glance of the river.
Sanjay
2024년 10월
The architecture and interior decor was in line with natural elements. The staff were warm, courteous and hard working. The food for breakfast and dinner was delicious. Thank you to Nirmal, Anandu and all the staff. Also was a pleasure to meet the executive chef Sajan who kindly shared his insights into Kerala cuisine. Beautiful and memorable experience at a stunning location.
Anuja
2024년 11월
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