Sterling Athirappilly
Hva gjestene sier
Absolutely beautiful hotel and great staff. The only problem was booking through booking.com from the UK. Sterling do not monitor the messages and send an alarming automated "your room is not guaranteed until you pay" message. The payment site kept hanging and generating errors but eventually after trying for a couple of days I saw payment taken on my bank statement. But I still received no confirmation from sterling. booking.com themselves were absolutely no help (automated messages adjusting be to message the non communicative hotel) and staff at the hotel contacted via WhatsApp couldn't help and just kept asking me to call their head office in India myself. It worked out in the end, the room was available and the stay was good, but the Sterling's booking and payment process and communication via booking.com seriously needs to be improved.
Ben
mars 2025
Staff, cleanliness
Anish
juli 2024
The property is situated in a stunning location with breathtaking views of the waterfalls. The swimming pool, food, facilities, and staff were all exceptional, making for a truly enjoyable experience.
Dhilu
oktober 2024
This 8 month old hotel, was absolutely beautiful with breathtaking views from the infinity roof top pool. My bedroom was huge and had every mod con going! A gorgeous balcony and heaps of space. My bed was also extremely comfortable! The hotel offers a restaurant with delicious food. Breakfast was more than ample. There is no bar, but that didn’t bother me in the slightest. Special thanks go to Anu and Greeshma who went the extra mile in helping me to book train tickets for the next leg of my journey. They were incredibly helpful. Thank you
Gillian
september 2024
The location was amazing, staff were incredibly friendly and helpful, they provided really good info about activities in the area and arranging transport (taxis, autos etc.) was made very easy by them. The restaurant was also great, and the guided waterfall trek was very worthwhile!
Pranay
desember 2024
Great people, very kind helpful and caring staff members. Thank you to the staff of Sterling hôtel that made our journey very memorable. The receptionnist arranged a special tour for us from evening to day after. The location of the hotel is amazing, near the river. The pool on the roof top gives beautiful view on the river and the waterfall in the back side. Thank you so much. Cheerz from Paris :-) Elsa & Anaïs
Elsa
august 2024
Location..next to river. Nice swimming pool. Hygiene maintained. Room comfortable. Above average breakfast. South indian dishes werent that well. Dishes that we ordered from restaurant dint taste well. Staff was supportive. Reception arranged a quick short trek....could get a few special glance of the river.
Sanjay
oktober 2024
The architecture and interior decor was in line with natural elements. The staff were warm, courteous and hard working. The food for breakfast and dinner was delicious. Thank you to Nirmal, Anandu and all the staff. Also was a pleasure to meet the executive chef Sajan who kindly shared his insights into Kerala cuisine. Beautiful and memorable experience at a stunning location.
Anuja
november 2024
View from the Terrace was excellent,enjoyed the poolside. Receptionist Ms.Reshma was very helpful. Room was big and spacious.
Anuradha
mars 2025
Room was very modern with great view up the river. Food was excellent and staff were friendly. Infinity pool was lovely on the roof with the view of the falls.
Julia
oktober 2024
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